Reference

Privacy Controls Built Into Your Account

We keep your deposit history, withdrawal records and identity documents on servers you control through your account dashboard. When you send Taka via bKash, Nagad or Rocket, the transaction reference stays between you, your wallet provider and our payment processor.

Account DashboardWallet PrivacyData RequestsWithdrawal RecordsID Storage
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tk19971 Privacy Controls Built Into Your Account
DATA SECURITY

How tk19971 Protects Your Records

Encrypted Storage

Identity scans, selfies and withdrawal confirmations sit in AES-256 encrypted buckets. Each file is tied to your account hash, so even our own support staff need a signed access token and a manager approval to view your NID or passport scan.

Wallet Masking

When you deposit via bKash, Nagad or Rocket, our payment gateway masks your wallet number before passing the transaction to our ledger. We store the last four digits and a reference code, not your full mobile wallet account.

Session Logs

Every login, every withdrawal request, every password change writes a timestamped entry to your activity log. You can review the last ninety days of session records in your account settings to spot anything unusual.

Third-Party Audits

Our data-handling practices are reviewed twice a year by an independent security firm. They check encryption standards, access controls and how long we keep logs. Audit summaries appear in the account dashboard under Security Reports.

tk19971 What tk19971 Collects and Why

What tk19971 Collects and Why

When you open an account we ask for your mobile number, a password and your date of birth so we can verify withdrawals and meet banking rules. Deposit and withdrawal logs sit in your transaction history — you see the same list we do. When you upload an NID scan or a selfie for KYC, those files live in encrypted storage tied

to your account ID; our payment team reviews them once then locks the record. Game-session data — which slots you opened, how long you stayed in a live table, the stake sizes you picked — helps us show relevant titles on your next visit. We don't sell logs to third parties and we don't share your phone number or email with game

providers. If you want a copy of everything we hold, raise a data request through the support panel and we'll send a JSON export within seven days.

PRIVACY HELP

Get Answers About Your Data

Data Export Request Want a full copy of your account records, deposit logs, withdrawal history and uploaded documents? Open the support panel, tap Data Request, and we'll email a structured file within seven days showing everything tk19971 holds about you.
Delete My Account If you want to close your account and remove your data, contact support with your registered mobile number. We'll verify your identity, clear your balance to your chosen wallet, then delete your profile and transaction logs within fourteen days.
Payment Privacy Questions Wondering how bKash, Nagad or Rocket deposits stay private? Our payment processor sees your wallet number and the amount; we see a masked reference and your account ID. Your full wallet details never reach our game servers.

Common Privacy Words Explained

01
What is KYC?

Know Your Customer — the identity check we run before your first withdrawal. You upload an NID scan or passport photo plus a selfie so we can confirm you own the account and the wallet receiving the payout.

02
What does data export mean?

A structured file containing every piece of information tk19971 holds about you: account details, deposit and withdrawal logs, game history, uploaded documents and support tickets. You request it through the account dashboard.

03
What is AES-256 encryption?

A military-grade encryption standard that scrambles your files so they can't be read without the correct decryption key. We use it to protect identity scans, payment records and withdrawal confirmations stored on our servers.

04
What is wallet masking?

A privacy step where our payment processor hides most of your bKash, Nagad or Rocket number and shows us only the last four digits plus a transaction reference, so your full wallet account never sits in our game database.

05
What does session log mean?

A timestamped record of every action on your account — login times, IP addresses, deposit attempts, withdrawal requests, password changes. You can view the last ninety days in your security settings to spot unusual activity.

06
What is a data retention period?

How long we keep your records after you close your account. Transaction logs stay for six years to meet banking rules; game history and uploaded documents are deleted within ninety days unless a withdrawal dispute is open.

Privacy Guide FAQ

We ask for your mobile number, email, date of birth and a password. When you make your first withdrawal we'll need an NID scan or passport photo plus a selfie to verify your identity and meet banking compliance rules.

Yes. Open the support panel, tap Data Request, and we'll email a JSON file within seven days listing your account details, deposit and withdrawal logs, game history, uploaded documents and any support tickets you've opened.

Our payment processor masks your wallet number before passing the transaction to our ledger. We store the last four digits and a reference code, not your full mobile wallet account, so your complete payment details never reach our game servers.

Only you and our payment team. Your transaction history sits in your account dashboard; our finance staff access it through a secure admin panel with manager approval and every view is logged in the audit trail.

Transaction logs stay for six years to meet banking and tax rules. Game history, uploaded identity scans and support tickets are deleted within ninety days unless a withdrawal dispute or fraud investigation is active.

Yes. Contact support with your registered mobile number. We'll verify your identity, clear any remaining balance to your chosen wallet, then delete your profile, game logs and uploaded documents within fourteen days, keeping only transaction summaries required by law.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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